HARDWARE,
SOFTWARE; WOMENWARE
From
the Pentagon in the 60’s to London in the 70’s, from Washington D.C. to the
Middle East and ultimately, Iraq, Winner takes us on a woman’s journey through
the eras of the Information Age, as she evolved from Jr. Programmer to
President of a Knowledge and Information Management business operating in the
Middle East and Washington, D.C. While never obscuring the challenges and
lessons learned, her enthusiasm for the “ars” and technologies of Information
Systems emanates from every page, insisting that hardware and software are also
“womenware”.
Winner
is one of the first second-generation commercial computer programmers. She was
also one of the pioneers of Contemporary Christian Music in the 60’s and 70’s.
Careers as a recording artist/performer and Information Systems engineer have
given her a rare understanding of the shared elements of “ars” and technology
that was commonly understood amongst the ancients but which has largely been
lost in our industrial age approach to education and business. In Hardware,
Software; Womenware, Winner weaves a tapestry in which threads of “ars” and
technology are interdependent and in which the intrinsic functions of females
are pivotal to the future effectiveness of Information Technology.
KNOWLEDGE
AND INFORMATION MANAGEMENT
In 1990 as Sr. System
Engineer for U.S. Air Force Systems Command and then in 1991 as IT Dept Mgr for
APICS she implemented aspects of TQM, which contributed an emphasis on teamwork
and metrics to the roots of KM. Beginning in 1993, she was an analyst in
Business Process and Enterprise Engineering for projects supporting FBI
Laboratory Case Management Expert System Architecture Design and US
Coast Guard Payroll BPR giving her Knowledge, Skills and Abilities that are
foundational to organizational KM. Her involvement in what would later
be known as “Knowledge Management Systems” can be traced back to
1994 when, as a United Nations Development Program Consultant, she was a
Project Manager for the Kuwait government democratization project, responsible
for implementing the Kuwait Ministry of Commerce and Industry Client Inquiry
Services Center (CRM) Prototype and as PM/designer for the Kuwait Council
of Ministers Government Services Decision Support System Prototype,
both of which would now be categorized as, respectively, eGov/Biz
Intelligence and
Her
professional involvement in the discipline which emerged in the mid-90s as “Knowledge
Management” began in 1997. As contractor’s Project Manager of the National
Institute of Health ERA Projects she was responsible for the implementation of
the NIH Commons which is a Scientific & Medical Research Grants
Management Expert System supporting the online development, submission and
review of Scientific Research Grants, which at that time was frequently
referred to as a KM System as well as one of the first eGovernment
Portals. Concurrently, she was contractor’s project manager for the development
of the Edison Inventions Tracking System, a joint project between HIH and
National Science Foundation. The NIH Commons included the award winning
CRISP-on-the-WEB Portal which was, at the time, the largest online Knowledge
Repository and one of the most globally used Knowledge Portals on
the web. A core component of CRISP was the thesaurus, which had a contributory
relationship to the National Library of Medicine’s thesaurus (MeSH). As an
Oracle Healthcare Practice Consultant she was responsible for Quality Assurance
for the development of the National Cancer Institute, Cancer Informatics
Infrastructure and was involved with the design and development of several Knowledge
(Expert) Systems supporting Cancer Clinical Trials such as the Cancer
Common Data Elements and also was a member of the Oracle Repository Management
Standards and Practices committee which was considered fundamental to the
development of Oracle KMS.
As
an eHealth, eGov and voice/data convergence specialist she returned to the
Middle East in 2000 where she found Knowledge and Information Management is a
major challenge in a culture that currently does not highly value K&I as a
basis for decision-making; where reading, life-long learning and free inquiry
are lost arts for the majority of people, even those in government and
business. Because of her eHealth work in Dubai, she was invited to present a
paper for Distributed Medical Intelligence Conference 2002,
“Connecting the Dots: eHealth in the Middle East”. As Program Manager she was
responsible for the implementation of the ZAIN (MTC-Kuwait) eBiz Portal before
becoming involved in Rebuilding Iraq in 2003. She has built a Middle East
business in Knowledge and Information Management, partnering with
IMTAS in Security InfoSys and with International Knowledge Management
Institute providing KM training and consulting. She has built the
organization in the region by winning and conducting Security Information
Systems Projects in Iraq, organizing Certification in Knowledge Management (CKM)
courses in Kuwait and winning and conducting KM consulting project with
clients such as Islamic Development Bank (IDB) in Jeddah, KSA. Middle East KM
training clients include
Knowledge Managers from Zain Telecommunications Operator, Dubai Police,
Kuwait Civil Service
Commission, KISR, IDB, MNF-I and others. She has conducted the CKM Theme I
“Advanced KM essentials” (see www.kminstitute.org for details of the course).
She
collaborated with IKMI Chairman, Douglas Weidner, and IKMI Partner Dr. Barry
Hardy, to develop the Proposal for the Islamic Development Bank KM System
Planning and Design project and conducted that project as the Project Manager
with a team of 6 consultants in 2008. In June 2008, she organized the KM Change
Management Workshop for Kuwait Institute for Scientific Research (KISR) and
continues to consult with KISR as they develop their KM program. Most recently
she convened the “KM Leaders” “Community of Practice” in Kuwait with a plan to
expand in the region. (http://www.kmleaders.org ) and is on the Steering
Committee for the startup of a “Community of Interest” - the American Business
Council – Iraq (http://www.ABC-Iraq.com). In June 2007,
she presented a paper for the WFEO Women in Engineering and Technology
conference “Hardware, Software; Womenware” and is currently writing a book of
the same name. A primary theme of the book is the evolving relationship between
Information Management Systems, Information Technology and Knowledge Management
over the past 50 years, with a focus on the participation of women. Ms. Winner
presented a paper in March 2009 at the Dubai Government 2015 Strategy
“Innovation & KM” Conference, titled “KM and IT: A Multi-dimensional
Relationship”. Most recently she completed a 6 month KM Program development
project with USAID/Iraq in Baghdad.
CONTEMPORARY CHRISTIAN MUSIC
From 1968 to 1982, Dana was one of the pioneers in Contemporary Christian Music before it became commercialized. With guitarist partner David John Price, she performed in hundreds of concerts throughout U.S. and U.K. and co-wrote and performed for five recorded albums and nation-wide radio and TV play.
She also collaborated with psychologists and counselors in conducting
personal development seminars and inspirational concerts. It was during this
time that she developed her understanding of psychometrics, such as Myers
Briggs Personality typology, a useful
KM/Human Capital Development Tool.
It was also during this time that she developed skills in Storytelling, which
is now recognized as a powerful
KM technique.
MULTIMEDIAAs a volunteer for non-profit organizations and causes, Dana has produced several mini-documentaries. The most recent, published in 2010, is "
Christian Villages on the Nineva Plain" which takes the viewer to villages in Northern Iraq that had been destroyed by Saddam Hussein and have been rebuilt by the Kurdish Regional Government for the Iraq Christians.